SC CLEARED Product Owner

Job Title: Product Owner

Experience level: Consultancy

Charge rate: -760 per day INSIDE

Clearance required: SC Cleared

Location: Remote with some occasional travel to workshops

You''ll work closely with users to understand their needs and turn them into practical solutions, guiding ideas from early discovery through to live delivery. You''ll manage the product backlog, prioritising work and aligning it with wider programme goals, while keeping stakeholders informed and expectations clear.Working as part of a cross-functional Agile team, you''ll collaborate with technical and business colleagues to deliver improvements in stages. You''ll also use user feedback and data to continuously improve the product, ensuring it meets performance goals and provides real value to users.

Key Responsibilities:

• Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery.
• Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service.
• Ownership of your team''s product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations.
• Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners.
• Managing user expectations and coaching them on best product practice
• Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies.
• Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe.
• Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities.
• Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement.

Essential Skills and Experience:

• Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector.
• Experience working with Platform Infrastructure (AWS) components as product propositions and solutions.
• Proven experience managing user stakeholders in a milestone driven environment.
• Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework.
• Ability to influence and coach at all levels.
• Confidence in managing expectations and decision-making on prioritisation.
• Competency with Atlassian Jira and Confluence toolsets.
• Familiarity with addressing complex challenges and business needs through tailored approaches.
• Ability to communicate effectively with technical and non-technical audiences.
• Knowledge of government policies, regulations, and digital standards.
• Ability to work independently as well as part of a team.

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