SC Cleared, IT Support, 2nd Line Support, Laptop,Desktop

Overview

Seeking an SC Cleared 2nd Line Desktop Support person for a 6-12 month on site government contract.Responsibilities

Ability to quickly learn and support basic Desktop and Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo.Mac OS experience and knowledge, desktop and Mac BookTo be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments.Able to navigate around the OS, to find and recreate desktop shortcuts.Able to add printers and map network connections.Able To follow scripts to build and configure laptops and desktops.To perform moves and changes and set up workstations.Experience and knowledge in Server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, Tape library, storage, configuration and hardware.Cisco knowledgeExcellent customer skills are essentialQualifications

Mac OS experience and knowledge, desktop and Mac BookGood MS office products experience - Office 365 and Teams.Experience of using Apple, Android and other mobile devices.An understanding of wireless connectivity and fault diagnostics.Experience and knowledge in Server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, Tape library, storage, configuration and hardware.Cisco knowledgeExcellent customer skills are ..... full job details .....