https://jobs.co.uk/job/sc-2nd-line-support-engineer-ecs-resource-group-ltd--7ffc2e65-feaf-40a3-9e38-c713df6036ea RSS feed for SC 2nd Line Support Engineer at ECS Resource Group Ltd. en-gb Mon, 19 Oct 2026 11:44:27 GMT https://jobs.co.uk/job/sc-2nd-line-support-engineer-ecs-resource-group-ltd--7ffc2e65-feaf-40a3-9e38-c713df6036ea https://jobs.co.uk/job/sc-2nd-line-support-engineer-ecs-resource-group-ltd--7ffc2e65-feaf-40a3-9e38-c713df6036ea Thu, 15 Oct 2026 23:00:00 GMT Location: Preston | Salary: £230/day | Type: Contract | IT Support Specialist (Contract) Preston, (full time & 5 days on site) Contract: Initially 6 months - starting imminently Salary -230 per day (inside IR35 only) Are you an experienced IT Support Specialist who enjoys building strong customer relationships, improving service performance and taking ownership when challenges arise? Previous experience: Do you hold current SC Clearance? Do you hold an ITIL Foundation qualification (or higher)? Can you evidence Level 1 & 2 technical assistance in a Service Desk/Walk Up Tech Bar/L2 Technical Support role? Do you have experience of using ServiceNow, (especially Reporting & Dashboarding)? Are you able to diagnose hardware and Windows OS issues? I am recruiting for a prominent client who is looking for a Support Specialist who has all of the above! With an initial 6 month contract period, this could be extended, (to be confirmed) Responsibilities: You''ll be part of the Local Support Team, providing Levels 1 & 2 support to users. Undertake diagnostics & troubleshooting for: hardware, software, OS & basic connectivity, (LAN/WIFI) Use ServiceNow to log, track & manage the lifecycle of tickets. Apply today i... Contract