The Savings Administration Team Leader will oversee and manage the day-to-day operations of the savings administration team, ensuring efficiency and exceptional customer service. This role in the financial services sector requires strong leadership skills and a focus on delivering operational excellence in London.Client DetailsThis opportunity is with a medium-sized organisation in the financial services industry, known for its focus on providing tailored solutions and high standards in customer service. The company is committed to fostering a professional environment that supports career growth and operational success.DescriptionLead and manage the savings administration team to meet performance objectives and service standards.Oversee the accurate and timely processing of savings account transactions and customer requests.Ensure compliance with regulatory requirements and company policies within all team activities.Identify and implement process improvements to enhance operational efficiency and customer satisfaction.Provide training and mentoring to team members to support their development and performance.Prepare and deliver regular reports on team performance and key metrics to senior management.Collaborate with other departments to resolve issues and improve cross-functional processes.Act as a point of escalation for complex customer queries or complaints.ProfileA successful Savings Administration Team Leader should have:Proven experience in a leadership role within ..... full job details .....