SAP Technical Lead

SAP Support Lead450- 550/day Inside IR35Panoramic Associates are supporting a Public Sector organisation in their search for an experienced SAP Manager to take ownership of day to day SAP service within the organisation on an initial 3-6 month contract with likely extensions to run for the 12 month period. It''s a legacy SAP environment. The immediate priority over the next 12 months is to keep the platform stable and well supported/managed while providing confident technical oversight and calm, effective expectation management across the different stakeholders. You''ll oversee incident/problem management, vendor performance, stakeholder engagement, and the internal support team, bringing the right blend of hands-on SAP support knowledge and service leadership.You''ll be working with senior stakeholders, a small internal support team, and a third-party support partner.Key focus BAU SAP support leadership stability, service quality, and clear stakeholder communicationHands-on SAP support understanding, enough technical depth to "go into the system", interrogate issues, and challenge/guide the right fixesSupplier + internal team management: manage the support contract and coordinate effective deliveryStakeholder satisfaction through communication: proactive updates, expectation setting, and relationship-buildingWorking pattern / locationMostly remoteOn-site expectation: approx. once per monthThe wider team is not routinely on-siteEssential experienceExperience in SAP ..... full job details .....