SAP - Service Design and Transition Manager

Job Title: SAP - Service Design and Transition Manager Duration: 6 Months Location: Telford Hybrid - 2 days per week onsite Rate: 450 per day - PAYE via UmbrellaRole Overview: The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the live environment in a structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations.Skills:ServiceNowMicrosoft ExcelITILMicrosoft Office Core Responsibilities:Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements.Ensure all service design packages (SDPs) are complete, accurate, and approved.Validate that services are designed for operability, supportability, scalability, and compliance.Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services.Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards.Ensure service stability prior to Full Service Handover.Ensure all gated criteria are met.Provide regular reporting on transition status, risks, and service readiness metrics to stakeholders.Drive Continual Improvement through Post Implementation Reviews and Process enhancements.Work with Service ..... full job details .....