https://jobs.co.uk/job/sameday-transport-planner-freight-mate-ltd--1255f036-c79a-47c8-ba22-7d5a3a7ed9dc RSS feed for Sameday Transport Planner at Freight Mate Ltd. en-gb Wed, 12 Aug 2026 08:45:08 GMT https://jobs.co.uk/job/sameday-transport-planner-freight-mate-ltd--1255f036-c79a-47c8-ba22-7d5a3a7ed9dc https://jobs.co.uk/job/sameday-transport-planner-freight-mate-ltd--1255f036-c79a-47c8-ba22-7d5a3a7ed9dc Mon, 10 Aug 2026 23:00:00 GMT Location: Macclesfield | Salary: £26.50/annum Uniform, Parking | Type: Permanent | Overview We are seeking a dedicated and personable Sameday Transport Planner-to join our team. This role involves engaging with clients to provide exceptional support, resolve queries efficiently, and promote our financial services offerings. The ideal candidate will possess strong communication skills, be organised, and have a keen interest in delivering outstanding customer experiences. This paid position offers an excellent opportunity to develop your skills within a dynamic environment. Responsibilities Respond to customer enquiries via phone, email, or chat in a professional and timely manner Provide accurate information about our financial products and services Assist customers with account management, transactions, and troubleshooting issues Analyse customer feedback and interactions to identify opportunities for service improvement Collaborate with team members to ensure customer satisfaction and achieve service targets Follow compliance procedures and maintain confidentiality of sensitive information Part of the On Call Rota(Trainig provided) Skills Experience or interest in financial services is advantageous Excellent communication skills, both... Permanent