Salesforce Product Manager

Salesforce Product Manager

Location: 2 days a week onsite in Southampton
Type: 6 month Umbrella contract

Are you an experienced Product Manager with a passion for CRM and Salesforce? We''re supporting a major business transformation programme that''s introducing a newly created Salesforce Product Manager role. This is a fantastic opportunity to play a pivotal role in shaping how a leading organisation engages with its customers and unlocks new value across the business.

The Opportunity

As part of a large-scale Salesforce implementation programme, the Salesforce Product Manager will lead the evolution of CRM capabilities, ensuring they align with strategic goals, support cross-functional collaboration, and deliver measurable impact. This role places customer experience at the heart of the organisation''s strategy and leverages Salesforce technology in smarter, more connected ways.

Key Responsibilities

• Own and drive the Salesforce product strategy, ensuring delivery of a world-class CRM capability.
• Shape and execute product roadmaps that balance technical feasibility with commercial outcomes.
• Translate complex business needs into prioritised backlogs, user stories, and measurable outcomes.
• Lead and influence cross-functional teams, ensuring collaboration across technical, commercial, and business stakeholders.
• Support the creation of robust test plans for CRM implementations, ensuring user journeys and acceptance criteria are met.

What We''re Looking For

• Proven track record in delivering at least one end-to-end tier one CRM implementation, ideally Salesforce (including Sales Cloud, Data Cloud, and Loyalty Cloud).
• Strong experience in shaping and delivering product roadmaps within a transformation environment.
• Ability to bridge business and technology needs, aligning stakeholders to clear priorities and outcomes.
• Solid understanding of integration, data, and architecture in a modern CRM environment.

Why Apply?

This is a high-profile, business-critical role within a transformation programme that will redefine customer engagement for a global organisation. If you''re motivated by the challenge of delivering real impact through Salesforce and product leadership, we''d love to hear from you.