Salesforce Business Process Manager

A well-established UK-based organisation is seeking a Salesforce Business Process Manager to take ownership of Salesforce process optimisation and adoption across the business. This is a full-time, permanent role based in Ipswich.The role will focus on improving how Salesforce is used across the organisation, particularly across opportunities, leads, and forecasting. Working closely with sales, operational teams, and IT, you will lead the design and improvement of Salesforce-driven business processes, ensuring the platform is used effectively and consistently across the business.Working alongside an existing Salesforce Product Owner responsible for configuration and technical delivery, this role will focus on process leadership, stakeholder engagement, and maximising the value of Salesforce. You will take ownership of how Salesforce supports the business operationally, driving best practice usage and motivating teams to fully adopt the platform.Key areas of responsibility:Taking ownership of Salesforce business processes across the organisationAnalysing, mapping, and improving workflows across opportunities, leads, and forecastingDriving best practice use of Salesforce to improve efficiency, visibility, and data qualityWorking with business stakeholders to increase Salesforce adoption across teamsCollaborating with the Salesforce Product Owner responsible for configuration and platform deliverySupporting optimisation initiatives, process redesign, and potential system ..... full job details .....