Salesforce Business Analyst

Job Title: Salesforce Business Analyst (Contract - Outside IR35)Company: 167 SolutionsLocation: London (Hybrid)Day Rate: £400 - £500 per dayContract Length: 3-6 monthsIR35 Status: Outside IR35Start Date: ASAPAbout the Role167 Solutions is partnering with a global organisation delivering both B2B and B2C services to recruit an experienced Salesforce Business Analyst on an initial 3-6 month contract. Acting as the vital bridge between business stakeholders and the technical delivery team, you''ll play a central role in shaping how the Salesforce platform supports the organisation''s diverse customer base.Working across both B2B and B2C functions, you''ll gather and translate requirements, map processes and ensure solutions are delivered to a high standard within a fast-paced, international environment. This is an ideal opportunity for a BA who thrives on stakeholder engagement, enjoys variety and wants to make a tangible impact at a global scale.Hybrid working is on offer, with a mix of London office presence and remote flexibility.Roles and ResponsibilitiesEngage with stakeholders across global business units to gather, analyse and document business requirements.Translate business needs into clear user stories, functional specifications and acceptance criteria.Facilitate workshops, discovery sessions and requirement-gathering meetings across B2B and B2C teams.Map current ("as-is") and future ("to-be") business processes to identify improvement opportunities.Act as the bridge ..... full job details .....