Salesforce Architect

Join a leading UK housing association as the Salesforce Platform Architect, taking ownership of an established Salesforce environment supporting over 3,000 internal users and 50,000 community users. This is a hands-on architecture role focused on Field Service, Agentforce and enterprise-scale digital transformation, with the opportunity to shape future platform strategy and mentor a growing team.Client DetailsOur client is a large housing association, committed to creating thriving communities and delivering exceptional customer experiences through innovative technology solutions. With an established Salesforce platform at the heart of its digital strategy, the organisation is investing heavily in its digitisation agenda and seeking a senior architect to drive the next phase of platform evolution.DescriptionReporting to the Head of Digitisation, the Salesforce Platform Architect will lead the design, governance and development of the organisation''s Salesforce ecosystem.Key responsibilities include:Owning the Salesforce architecture roadmap and technical strategyDesigning scalable and secure enterprise solutions across Salesforce cloudsProviding architectural guidance and governance to development teamsLeading implementation and optimisation of Salesforce Field Service capabilitiesSupporting the introduction and adoption of AgentforceDriving integration with Microsoft 365 and other enterprise systemsImproving case management, workflow automation and resource allocation ..... full job details .....