Salesforce Administrator

Our client, a group of market-leading brands deliver engineered water solutions such as pumps, booster sets, flow meter chambers and pressurisation units to customers across the UK and beyond. Based in Gloucester, they are now looking for a Salesforce Administrator to join their team. As Salesforce Administrator you will be responsible for the day-to-day operation, configuration and ongoing development of the Group''s Salesforce platform (Sales Cloud and Marketing Cloud) across their trading entities. Sitting within Group IT and reporting to the Head of IT, the role brings Salesforce capability in-house. Please note- this role is based in Gloucester, with occasional travel to Henley, Colchester and Redditch Key Responsibilities Build, Automation and Development (Primary Focus) Design, build, test and maintain automation using Flow (record-triggered, screen, scheduled and autolaunched), validation rules, approval processes, and assignment and escalation rules. Configure and make targeted change amendments; commission bespoke development externally only where genuinely warranted. Investigate and resolve issues. Identifying root cause rather than symptom. Platform Administration and Configuration Administer and configure Salesforce Sales Cloud and Marketing Cloud environments. Manage users, roles, profiles, permission sets, sharing rules and data access across clouds, applying least-privilege principles. Maintain reports, dashboards, list views and analytics used by ..... full job details .....