Salesforce Administrator (must have experience with Service Cloud and NPSP (Nonprofit supp

Job title - Salesforce Administrator (must have experience with Service Cloud and NPSP (Nonprofit support) Mostly Remote, London (1 day per month)TBC per day (Outside IR35)2-month contract initially We''re working with a leading UK charity undergoing a major digital transformation and are looking for a Salesforce Administrator with experience of Service Cloud and NPSP (Nonprofit support) to help support and optimise their Salesforce ecosystem. The Role You''ll act as the go-to System Administrator across Salesforce, working closely with stakeholders to enhance platform performance and support ongoing product development. Key Responsibilities Manage day-to-day Salesforce admin (users, dashboards, reports, objects, flows) Support release cycles, system audits, and backlog prioritisation Gather and translate stakeholder requirements into solutions Drive continuous improvement across the Salesforce platform Manage tickets and user queries via Jira Service Desk Support users with training (Trailhead/Trailmixes) Experience Required Salesforce Administrator certified (essential) Strong experience with Service Cloud and NPSP (Nonprofit support) Exposure to Marketing Cloud/Social Studio is desirable but not essential Experience with release management andamp; agile environments Strong stakeholder engagement and communication skills ..... full job details .....