Luxury Tour Operator in Central London seeking an Sales Team Manager ! To drive sales growth by delivering excellent customer service and optimising the conversion rate from enquires to bookings. This role will focus on team leadership through sales coaching, motivation, and leading by example. The Sales Manager will have a team of Sales Consultants that they will need to empower to achieve targets. RESPONSIBILITIES: Cultivate a collaborative and competitive environment where everyone thrives. Recognise and reward top performers, inspiring excellence across the board.Implement innovative incentives and team-building activities to keep your team motivated and hungry for success. Foster a positive and growth-oriented mindset.Set ambitious yet achievable targets aligned with the business budgets to push each team member to their full potential.Utilise situational leadership to tailor your approach to each team member''s needs, maximising their development from new recruits to high performers through regular call listening and structured one to ones.Proactively manage team resources, considering holidays, training, and onboarding, to guaran-tee sufficient staff for handling enquiry volume.Continuously assess team member capacity to distribute enquiries effectively and prevent over-loading.Cultivate a culture where continuous learning and development are valued.Embed a culture where exceeding client expectations and going the extra mile are standard practice.Work closely with ..... full job details .....