Sales Team Leader

Sales Team Leader 35,000 - 38,000 Colchester, Essex My client, a well-established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture. ResponsibilitiesSupport the Internal Sales Manager in motivating, coaching, and developing the Internal Sales teamDrive a sales first mindset, encouraging increased customer engagement and commercial growthPlan and allocate daily workloads, ensuring tasks are prioritised effectively across the teamMonitor team performance, identifying opportunities for improvement and addressing any operational challengesAct as the first point of contact for team support and escalations when requiredPromote high standards of customer service, communication, and professionalismEncourage improvements in call answer rates, email response times, and overall customer experienceSupport KPI tracking, reporting, and the achievement of team and business objectives SkillsPrevious experience within an internal sales, customer service, or commercial office environmentExperience leading, supervising, or supporting a team, either formally or informallyStrong organisational skills with the ability to manage workloads ..... full job details .....