Sales Team Leader

Sales Team Leader | -35,000 - -38,000 | Colchester, Essex
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My client, a well-established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture.
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Responsibilities

• Support the Internal Sales Manager in motivating, coaching, and developing the Internal Sales team
• Drive a sales first mindset, encouraging increased customer engagement and commercial growth
• Plan and allocate daily workloads, ensuring tasks are prioritised effectively across the team
• Monitor team performance, identifying opportunities for improvement and addressing any operational challenges
• Act as the first point of contact for team support and escalations when required
• Promote high standards of customer service, communication, and professionalism
• Encourage improvements in call answer rates, email response times, and overall customer experience
• Support KPI tracking, reporting, and the achievement of team and business objectives

• Previous experience within an internal sales, customer service, or commercial office environment
• Experience leading, supervising, or supporting a team, either formally or informally
• Strong organisational skills with the ability to manage workloads and competing priorities
• Confident communicator with the ability to motivate and influence others
• Proactive and solutions focused approach to problem solving

• -35,000 - -38,000 basic salary (dependent on experience)
• Opportunities for career progression and professional development
• Staff discounts and additional company benefits
• Free on site parking
• Supportive and collaborative working environment