Sales Team Leader

The Company Our client is a growing firm built on the foundations of excellent client experience and modern technology. As demand for their services continues to increase, they are investing in new talent to help drive future success. The Role On behalf of our client, we are seeking a Sales Team Leader to lead a dynamic sales team. In this role you will own the day-to-day leadership, coaching, and performance of Sales Advisors, ensuring a consistently excellent client experience. Reporting to senior management, this position combines people management, performance analysis, and hands-on client interaction. You will help drive sales targets, improve team productivity, and support the continued growth of the sales function. Responsibilities will include Lead, motivate, and mentor a team of Sales Advisors to achieve and exceed daily, weekly, and monthly sales targets. Conduct daily stand-ups and regular one-to-one coaching sessions to develop team members. Manage lead allocation and call queues, and ensure adherence to SLA metrics. Monitor, analyse, and report on key performance indicators such as call volume, contact rates, conversion, and revenue. Deliver onboarding, ongoing training, and role-plays to continually improve selling skills. Ensure high-quality client interactions and maintain excellent data and compliance standards. Collaborate with Marketing and Product teams to improve lead quality and the overall sales process. The Person The ..... full job details .....