Sales Support Supervisor

Brook Street Recruitment is currently working on behalf of a leading commercial vehicle business to recruit a Sales Support Supervisor. Role Overview Reporting to the General Manager, this is a key aftersales support position responsible for overseeing efficient sales order processing, accurate delivery coordination, and providing dependable support to the sales team. The successful candidate will act as a central link between customers, sales, logistics, and procurement, ensuring seamless operations and a high standard of customer satisfaction. Key Responsibilities Supervise the day-to-day activities of the sales support team, ensuring smooth order processing and on-time delivery Coordinate all sales support and order processing functions across the business Ensure accuracy of quotations, sales orders, and invoices, including correct parts, pricing, and stock levels Liaise with depot parts teams to schedule and track deliveries Monitor order progress and provide proactive updates to customers and sales representatives Support the sales team with quotations, pricing, and product availability queries Resolve order discrepancies, backorders, and delivery issues in a timely and professional manner Maintain up-to-date product, pricing, and inventory data within internal systems Work closely with purchasing, logistics, and finance teams to ensure efficient order fulfilment Assist with the implementation of sales promotions and special offers relating to parts and accessories ..... full job details .....