Sales Support Supervisor

SALES SUPPORT SUPERVISOROur client in Borehamwood is looking for a self-motivated and enthusiastic individual to join their expanding team as a Sales Support Supervisor. You will be responsible for supervising a team of sales support administration staff and overseeing day-to-day operations to ensure orders, quotes and enquiries are processed effectively and efficiently within a timely manner, providing hands-on support to all associated functions.The role is offered on a full-time permanent basis, working 37.5 hours per week. This role is ideal for someone with strong sales order administration experience, proven supervision skills and the ability to support both customers and internal teams in a fast-paced commercial environment.Understand all stages of the sales operations process so that you can manage the performance and quality of work of the team.Be the first point of contact for the Sales Support team, overseeing and allocating work to ensure efficient operations.Monitor and manage all aspects of the shared inboxes as well as ''hand on'' sales order processing to include prioritising work to ensuring this is carried out.Monitor and escalate issues/errors/complaints from both internal and external stakeholders.Perform daily and weekly reporting to provide insight on performance and ensure that all tasks re being carried out.Collaborate closely with the Administration Manager on all work-related matters.You will possess either Supervisory experience in an SOP ..... full job details .....