Sales Support Manager

Sales Support Manager Location: Stone, Staffordshire Job Type: Full-time, Permanent Salary: Competitive+ Employee Benefits Join Our Team Are you an experienced sales support professional with a passion for leading teams, improving processes, and delivering exceptional customer service? We are looking for a proactive and commercially minded Sales Support Manager to lead our internal sales support function. This is an exciting opportunity to join a growing international business where you''ll work closely with the UK Country Manager to drive operational excellence, support sales growth, and develop a high-performing team. If you enjoy working in a fast-paced B2B environment and want a role where your ideas and leadership can make a real impact, we''d love to hear from you. The Role As Sales Support Manager, you will be responsible for managing the day-to-day operation of our sales administration team while continually improving processes and supporting key commercial initiatives. Your responsibilities will include: Leading, coaching and developing the inside sales administration team. Managing sales support activities to ensure outstanding service for our B2B customers. Reviewing and improving order processing workflows to increase efficiency and accuracy. Handling customer escalations and resolving issues with a solution-focused approach. Working closely with the UK Country Manager to analyse sales performance and support business planning. Producing sales ..... full job details .....