Sales Support Manager

Are you a confident, experienced team leader who knows your way around manufactured garments and apparel?

Do you want a long-term role where you can grow a team, shape a department and boost business performance?

We’re recruiting exclusively for a Manchester-based garment manufacturer that’s going from strength to strength. They’re looking for someone to take the reins of their internal sales function - bringing energy, fresh ideas and leadership.

This is a brand-new role, so you’ll have space to make it your own and the backing of a business that genuinely respects and invests in its people.

What you’ll get

·      £35k basic + achievable bonus (OTE £42k)

·      Supportive, friendly culture - people stick around here

·      Established customer base across the UK and internationally

·      Long-term career prospects, with real investment in development

About you

·      Have experience managing an internal sales or customer service team

·      Expert industry knowledge when it comes to clothing, garments, apparel, workwear, PPE, embroidery or print

·      Enjoy leading, mentoring and helping your team succeed

·      You’ll be Greater Manchester-based and happy working on-site, 5 days a week

·      You can easily spot ways to improve systems and processes - always thinking about how to work smarter

·      You’re confident, people-focused and commercially switched-on

About the role

·      Leading a small, close-knit team of internal sales coordinators

·      Making sure customer orders are processed smoothly and efficiently

·      Re-engage with lapsed clients and work with the team to upsell and unlock new sales opportunities

·      Setting clear KPIs and coaching the team to hit targets – a one team mindset

·      Working closely with production, design, and external sales

·      Keeping an eye on the market and staying ahead of trends

About the company

·      They’re well-established, values-driven, and proud of their staff retention

·      You’ll join a team that cares about its people, its customers and doing things the right way