Sales Support Manager

Are you a confident, experienced team leader who knows your way around manufactured garments and apparel?
Do you want a long-term role where you can grow a team, shape a department and boost business performance?
We’re recruiting exclusively for a Manchester-based garment manufacturer that’s going from strength to strength. They’re looking for someone to take the reins of their internal sales function - bringing energy, fresh ideas and leadership.
This is a brand-new role, so you’ll have space to make it your own and the backing of a business that genuinely respects and invests in its people.
What you’ll get
· £35k basic + achievable bonus (OTE £42k)
· Supportive, friendly culture - people stick around here
· Established customer base across the UK and internationally
· Long-term career prospects, with real investment in development
About you
· Have experience managing an internal sales or customer service team
· Expert industry knowledge when it comes to clothing, garments, apparel, workwear, PPE, embroidery or print
· Enjoy leading, mentoring and helping your team succeed
· You’ll be Greater Manchester-based and happy working on-site, 5 days a week
· You can easily spot ways to improve systems and processes - always thinking about how to work smarter
· You’re confident, people-focused and commercially switched-on
About the role
· Leading a small, close-knit team of internal sales coordinators
· Making sure customer orders are processed smoothly and efficiently
· Re-engage with lapsed clients and work with the team to upsell and unlock new sales opportunities
· Setting clear KPIs and coaching the team to hit targets – a one team mindset
· Working closely with production, design, and external sales
· Keeping an eye on the market and staying ahead of trends
About the company
· They’re well-established, values-driven, and proud of their staff retention
· You’ll join a team that cares about its people, its customers and doing things the right way