Sales Support / Import Documentation Controller

Sales Support / Import Documentation Controller Tarporley, CheshireCirca £32,000 Per AnnumMonday to Friday, 9am-5pmOffice based, with some hybrid Working AvailableOptional Weekend Overtime Available (Paid in Addition) A fantastic opportunity has arisen to join a well-established and growing business in Tarporley as a Sales Support / Invoicing Import Documentation Controller. Working within a friendly team of 5-6 people, you''ll play a pivotal role in supporting customers, processing orders, managing import documentation and ensuring the smooth day-to-day running of commercial operations. This is a varied role that combines customer communication, sales administration, order processing and document control. Much of your customer interaction will take place via email and WhatsApp, making this an ideal opportunity for someone who enjoys building relationships and delivering excellent service without the pressure of a targeted sales environment. Key Responsibilities Acting as a primary point of contact for customers via email, WhatsApp and telephone Processing customer orders accurately through a bespoke internal system Generating invoices and supporting documentation using Sage Preparing, checking and managing import and customs-related documentation Ensuring all paperwork is completed accurately and within required timescales Providing customers with updates regarding orders, shipments and deliveries Liaising with internal teams and external partners to resolve queries ..... full job details .....