Sales Support Executive

About the Business

We are recruiting on behalf of a well-established organisation operating within a technical and engineered products environment. The business provides specialist solutions to a broad customer base across the UK and internationally.

Known for its focus on technical accuracy, quality, and a consultative approach, the organisation places strong emphasis on understanding customer requirements in detail and delivering tailored, solution-led support rather than high-volume or transactional sales activity.

The Role

We are seeking a Sales Support Executive to join the commercial team, supporting a structured and technically focused sales process. You will work closely with the Technical Sales Manager and internal departments to manage customer enquiries and progress opportunities through to accurate quotation stage.

This is an excellent opportunity for someone who enjoys working in a detail-driven, technical environment and takes pride in delivering a responsive and professional customer experience throughout the sales cycle.

Key Responsibilities

• Act as first point of contact for incoming customer enquiries
• Prepare and issue accurate quotations in line with technical requirements and internal processes
• Follow up on quotations to support conversion and progression of opportunities
• Provide administrative and commercial support to the Technical Sales Manager
• Liaise with engineering, operations, and internal teams to obtain technical and pricing information
• Support marketing activity, including campaigns and lead management
• Maintain accurate CRM records and sales documentation
• Attend exhibitions, trade shows, and occasional customer meetings
• Represent the business in a professional and customer-focused manner

Candidate Requirements

• Experience in sales support, internal sales, customer service, or similar role
• Strong communication skills, both written and verbal
• Confident working with both technical and non-technical stakeholders
• Highly organised with excellent attention to detail
• Proactive and solutions-focused approach
• Ability to work independently while contributing to a wider team
• Interest in engineering, manufacturing, or technical products (desirable)

Benefits

• Competitive salary (dependent on experience)
• Performance-related bonus
• Pension scheme
• Healthcare plan, including
• Company pool vehicle access
• Holiday allowance plus bank holidays
• Training and development opportunities