Sales Support Executive

A Japanese food supplier is currently looking for a Sales Support Executive to join their busy team in North London.The ideal candidate has strong knowledge and experience using SAP software with solid sales support experience within the food import/export.This position is full remote.Sales Support Main Responsibilities:Processing purchase orders received by telephone, fax EDI or email from UK and European customers and related administration duties using SAPPreparing export documentation and administrating orders from multiple sales channelsProvide support with telephone and emailed-based queries relating to customer orders, product queries and deliveriesProvide and maintain a high level of customer service to our clientsAssist sales personnel to maintain and develop existing and new customers to optimise not only sales but quality of service, business growth and customer satisfactionSales Support Ideal Candidate:Native level of English, knowledge of Japanese a plusHigh level of IT awareness: SAP. Excel and Microsoft packagesExperience of working in a sales /order processing / environment, where you have been previously responsible for the accurate processing or sales orders over the phone and via emailProven experience of handling telephone-based customer queriesAbility to work under pressure, to deadlines and collaboratively with others in a cross-cultural environmentOutgoing and confident with excellent communication skills, both verbal and writtenHighly organised, ..... full job details .....