Sales Support Engineer

Technical Sales Support Engineer - CNC Machine Tools Worcester £16.53 to £19.40 (£32,240 to £37,823) The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. We are currently recruiting for a Sales Support Engineer to join the UK Sales Support team, providing technical support across the sales process and helping to ensure machines, options and associated equipment are correctly specified and ready for installation. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak. Job Description The Role Generate and manage Installation packs for new machine orders Develop working solutions with our local suppliers to address any issues experienced during and after machine installation. First line technical support to the sales and administration teams, assisting with any pre-sale queries, including machine specification and special option requirements. Working with key suppliers and internal mazak departments the role includes managing local supply options offered to ensure they are technically accurate and meet requirements. Support of iConnect and M2M as we expand both our customer base and functionality available to our customers. Implement new functionality, content and options as they become available. Identify elements of each order that require additional actions ..... full job details .....