Sales Support Coordinator

Are you highly organised, detail-focused, and passionate about delivering outstanding customer service? We''re looking for a Sales Support Coordinator to play a vital role in supporting our Head of Sales Operations, ensuring compliance, maintaining high-quality administration, and delivering a seamless customer journey from first enquiry through to completion. What You''ll Do Deliver exceptional customer service across phone, email, live chat. Act as the first point of contact for sales enquiries, ensuring prompt and professional responses within service targets Build strong knowledge of our new build and resale properties to confidently support customers Contact prospective buyers to arrange viewings and gather post-viewing feedback Maintain accurate customer records and manage data with precision Complete Anti-Money Laundering (AML) checks in line with regulatory and company requirements Carry out compliance and audit spot-checks across a range of sales products, helping minimise risk and maintain high standards Set up and update tenancy and customer accounts following sales completions. Manage post-completion reporting, including uploading customer information to government databases Collaborate with colleagues to improve processes and support the successful delivery of sales and income objectives What You''ll Need Experience within affordable housing, shared ownership, new build sales, or a related property sales environment Strong understanding of sales compliance ..... full job details .....