Sales Support Coordinator

Sales Support Coordinator Horley - Office based Monday to Friday£29,000 to £31,000A well-established business is seeking a motivated Sales Support Coordinator to join its busy Sales team in Horley. This role plays a key part in supporting customers by managing quotes and orders efficiently from initial enquiry through to delivery, while delivering an excellent customer experience.Day-to-day, you''ll:Process customer quotes and orders accurately across multiple channelsManage inbound calls and customer enquiries in line with service levelsFollow up on quotes and support quote-to-order conversionSupervise inboxes and respond to customer queriesBuild strong customer relationships and manage expectationsEscalate issues where necessary and ensure accurate order processingLiaise with internal teams including Warehouse, Logistics, Finance, Purchasing and SalesWhat We''re Looking For:Previous experience in a fast-paced customer service or sales support roleStrong communication skills and professional telephone mannerExcellent attention to detail and organisational skillsAbility to work effectively in a team environmentExperience using CRM systems, Microsoft Office, or knowledge of the plumbing/technical industry would be advantageous.Benefits include:Competitive salary of £29,000 - £31,00025 days holiday plus bank holidaysFree onsite parkingHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary ..... full job details .....