Sales Support and Customer Service Administrator

Morgan McKinley is looking for an experienced Sales Support - Customer Service Administrator to work for a well established business based just outside of Horsham, West Sussex. The Sales and Customer Service Support job role is ideal for an experienced Customer Service professional to provide excellent customer service at all times and be the first point of contact for all incoming enquiries as well as sales support admin, qualifying customer orders etc.Salary: up to 32KLocation: Office based - Partridge Green. Own transport required due to locationHours: 8.30am-5.30pm Mon-FriCustomer Service Admin duties:Act as the first point of contact for all incoming customer enquiriesProcess customer information and qualify the call / order, what the customer is looking for etc.Keep customers updated on what will happen next with their enquiry / orderUpdate the systems with the enquiry / order informationMaintain strong customer service and answer calls in a timely mannerSkills and experience:Proven experience working in a similar customer service - sales support type role ideally within the manufacturing, construction, or engineering sectorHighly organised and attention to detailGood IT ..... full job details .....