Sales Support Administrator

Sales Support Administration 

Location: Knaresborough
Job Type: Full-Time, Permanent
Hours: Monday to Friday, normal office hours, plus Saturdays on a pro-rata basis
Salary: £25,600 basic salary + OTE £30,000

About the Role

Our client in Knaresborough is seeking a motivated and proactive Sales Support Administrator to join their growing team. This is far more than a traditional administration position – you'll play a vital role in driving sales through to completion, ensuring an outstanding customer journey from approval through to payout. Working closely with internal teams and utilising the company's CRM system, you'll manage multiple live cases, maintain momentum throughout the sales process, and build strong relationships with customers and external partners.

Key Responsibilities

• Drive deals from approval through to payout, ensuring progress is maintained at every stage.
• Manage multiple live cases within the CRM system with accuracy and attention to detail.
• Coordinate with customers and external partners to meet key deadlines.
• Keep customers informed and engaged throughout their journey.
• Resolve issues and overcome objections to maximise sales completion.
• Build trusted customer relationships and enhance the company's reputation.
• Provide clear and compliant guidance in line with regulations.
• Support inbound calls when required and direct enquiries efficiently.

Role Profile

• Highly driven, energetic and thrives in a fast-paced environment.
• Tenacious, organised and motivated by achieving results.
• Confident in communicating over the phone and taking ownership of customer conversations.
• An excellent multitasker with strong attention to detail.
• Competitive yet team-oriented, with a collaborative approach.
• Positive, resilient and keen to contribute to a fun and sociable workplace.

Benefits

• Competitive salary with an excellent commission structure.
• 32 days annual leave (including bank holidays), increasing with length of service.
• Monthly wellbeing budget for health, wellbeing and team-building activities.
• Ongoing training and development supported by an in-house trainer.
• Regular team socials, awards, celebrations and recognition events.
• Death in Service benefit.

This is an excellent opportunity for a tenacious, self-motivated individual who enjoys working as part of a successful team.

To apply, please send your CV to (url removed) or contact Unity Resourcing for further information.