Sales Support Administrator, South Somerset

Reed Business Support in Bath is delighted to be working in conjunction with a market leading business in their search for a Sales Support Administrator.Our client is looking for a proactive and customer-focused individual to join their vibrant Sales Support Team.If you thrive in a busy environment and enjoy supporting customers from their very first enquiry through to the final payment stage, this could be the perfect role for you.Salary: up to £29,500 + benefitsMonday to Friday - 8.30am - 5pmAbout the RoleAs a Sales Support Administrator, you will play a key part in delivering an exceptional customer experience. Your responsibilities will include:Taking day to day orders and managing the process order - despatch - invoice.Booking on Courier labels.Dealing with customers on site as well as on the telephone, emails, etc.Liaise with customers and resolve queries promptly and professionallyUnderstand products and assist customers with options/products available.Liaise with the Warehouse team to support smooth order fulfilmentWhat they are looking forMinimum of 3 years'' experience in a similar role within a fast paced environment.Excellent working knowledge of Outlook, Excel, and WordStrong organizational skills with the ability to resolve problems efficiently and effectivelyExcellent verbal and written communication skillsPositive, proactive "can-do" attitudeStrong numeracy skills with keen attention to detailAbility to motivate and develop your self and other team players, ..... full job details .....