Sales Support Administrator

SALES SUPPORT ADMINISTRATOR Are you highly organised, great with data, and confident communicating with a wide range of stakeholders? We''re recruiting for a Sales Support Administrator to join a busy and collaborative sales team, playing a key role in supporting National Accounts and a nationwide franchise network.This is a fantastic opportunity for a reliable person who enjoys working at the heart of a sales operation, combining administration, customer service, and reporting to help drive commercial success. Along with a competitive salary + benefits this is a 37.5 hour Monday to Friday 9am-5.30pm role offering a hybrid working pattern - 2 days office, 3 days working from home. Key responsibilities for the Sales Support Administrator include,Act as a key point of contact for National Account representatives, delivering consistently high service levelsCommunicate clearly and professionally with franchisees via phone and emailManage central billing notifications, including leads, closures, transfers, and ownership changesMaintain accurate and up-to-date data across internal systems and databasesRespond to retailer, franchisee, and National Account queries, escalating where appropriateProduce accurate monthly sales reports and performance analysisMaintain product listings and pricing systems, communicating changes effectivelyCreate and manage Excel spreadsheets using formulas such as VLOOKUPCompile and format the weekly sales section of the online franchise bulletinThe ..... full job details .....