Sales Support Administrator

Are you an experienced Administrator who enjoys solving problems and making sure customers get the right outcome? A well-established business based in Stockport is looking for a Sales Support Administrator to join their busy team on a temporary basis. The business supplies specialist products and equipment to contractors and engineers, and this role will provide essential administrative and customer support across the sales function. As a Sales Support Administrator, you''ll be part of a team managing a busy shared inbox and a varied workload. This is much more than straightforward data entry - you''ll need to use your initiative, investigate issues, communicate with different teams and ensure customers receive an efficient and professional service. What will you be doing as a Sales Support Administrator?Supporting the sales team with the day-to-day administration of customer ordersManaging incoming requests and making sure they are dealt with accurately and efficientlyChecking information, availability and requirements before progressing ordersCommunicating with customers by email and telephone when updates or further information are requiredWorking closely with internal teams to resolve queries and keep orders movingSupporting the smooth coordination of deliveries and customer requirementsDealing with returns and helping to ensure these are processed correctlyInvestigating invoice and order queries and working with colleagues to resolve discrepanciesKeeping customer and ..... full job details .....