Sales Support Administrator

We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative/sales support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties Process sales orders, quotations, and invoices accurately and in a timely manner. Maintain and update customer portal. Handle customer inquiries, complaints and follow ups. Raise and respond to enquiries Speak with other departments to ensure customer journey runs smoothly without delays. Monitor and respond to enquiries in the mailboxes. Checking orders, looking at data and sales reporting Understanding products and customers Process warranty claims. Raise any issues or delays with relevant dept Skills Proven experience in sales administration, sales support or sales/administrative roles. Proficiency in MS Office (Excel, Word, Office) Experience with CRM software Strong Organisational and multitasking skills Excellent written and verbal communication skills Attention to detail and high level of accuracy Ability to work independently and as part of a team If you would be interested please apply ..... full job details .....