Sales Support Administrator

Sales Support
Location: Warwick
Salary: Up to £30,000 per annum + Benefits
Working Hours: Monday to Thursday 8am–4:30pm | Friday 8am–1pm
Permanent

We are seeking an organised and commercially aware Sales Support to join a well-established SME manufacturing organisation based in Warwick. This position plays a key role in advising, consulting, and supporting customers while managing incoming enquiries and maintaining strong client relationships. As a central point of contact within the Sales department, you will perform a professional, responsive, and solution-focused service.
Key Responsibilities of the Sales Support:

• Act as the first point of contact for all incoming enquiries, ensuring prompt and professional responses
• Manage and update customer information within the CRM system accurately
• Provide quotations and follow up with customers to maintain engagement
• Support customer visits, training sessions, and associated logistics
• Maintain up-to-date product knowledge to support customer interactions
• Ensure all communications reflect a high level of professionalism
• Assist with general administration and wider sales team activities

The Ideal Sales Support:

• Experience within a customer-focused role in a technical environment
• Strong communication skills, both written and verbal
• Good level of computer literacy, including Microsoft Office packages
• High attention to detail with strong organisational skills
• Adaptable, flexible, and able to manage and prioritise workload effectively
• Fluent English (second language desirable)

Benefits:

• Pension scheme – 5% employer contribution
• Life assurance – 2x annual salary
• Holiday allowance – 25 days + 8 Bank Holidays (Christmas shutdown uses 2.5 days annual leave)
• Long service days – an extra day of leave for every 5 years’ service
• Long service awards – every five years
• Sick pay – up to 22 days following successful completion of 6-month probation
• Company bonus – dependent on company profitability
• Full induction and ongoing training
• Workwear provided
• Eye test and contribution towards glasses
• Paid volunteering days

Apply Now
If you are an organised and customer-focused professional looking to develop your career in a Sales Support role, apply now to be considered for this opportunity.
All applications will be treated in the strictest confidence.