Sales Specialist - Full Time

OverviewSales Specialist - Full Time at rag and bone

The Sales Specialist role is essential to the operation of the store environment. This position ensures customers have a consistent, quality experience in the store at all times and supports creating and maintaining a selling focus in the store. The role aligns with company direction and adheres to policies and procedures. Sales Specialists are scheduled to flex their hours based on business needs.

Core Competencies

Personal And Interpersonal Skills

Authentic

Compassion and Understanding Others

Composure

Customer Focus

Ethics and Values

Integrity and Respect

Interpersonal Savvy

Listening

Self-Awareness

Peer Relationships/ Energy and Drive

Drive for Results/ Operating Skills

Time Management

Solution Oriented/Managerial Skills

Relationship with Manager/Mentor

Key Roles and Responsibilities

Customer and Brand Experience: Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling

Take ownership of the customer experience by providing customized, personal relationships with each customer/client. Understand and exemplify the rag and bone brand philosophy and lifestyle

Emulate the brand aesthetic with a strong sense of fashion

Maintain a one company/one experience perspective in all customer service interactions

Provide assistance with floor sets, window changes and other merchandising expectations where necessary

Consistently meet sales and Key Performance metrics as established by Store Management

Maintain Operational Excellence

Policy and Procedure: Maintain knowledge and understanding of all policy and procedure

Stock/Inventory Management: Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints

IT Systems: Accurately process Point of Sale transactions

Personal Excellence

Consistently act within the core values of rag and bone

Appropriately manage conflict with all team members and take ownership of your contribution to the overall team

Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Identify opportunities to support the team in delivering best-in-class customer service

Ability to receive feedback from management and peers

Experience/Capabilities

Previous experience in contemporary or luxury fashion sales/clienteling preferred

Ability to lift at least 30 lbs and perform related physical tasks

Availability to work per the needs of the business

Additional DetailsLocation: London, England, United ..... full job details .....