Sales Progression Manager

This is an exciting opportunity to play a pivotal role in the success of our client s very successful property business, shaping processes, leading a dedicated team, and driving exceptional results. We are looking for a true Manager and Leader to lead an experienced team of Sales Progressors. You will have 5 years proven experience as a Manager in the Property Sector and truly understand Sales Progression/Conveyancing. You will be an inspirational, results-driven Sales Progression Manager able to oversee and manage the full sales progression cycle within this forward thinking online property business. The role serves as the primary liaison between vendors, solicitors, agents, and internal teams, ensuring transactions progress efficiently from offer acceptance through to legal completion. The successful candidate will demonstrate exceptional leadership, strategic oversight, and the ability to implement process improvements that enhance customer satisfaction while reducing transaction fall-through rates. Your Remit Will be: Lead and manage the Sales Progression team, providing effective direction, training, and performance management to drive results. Establish and monitor clear KPIs to assess individual and team performance, ensuring a culture of accountability, excellence, and collaboration. Act as the senior escalation point for complex or high-value property transactions, delivering timely and effective solutions. Deal with customer complaints management. Develop, ..... full job details .....