Sales Process Manager

Sales Process Managers opportunity in this large, strong and successful manufacturing company. Ready to lead, develop and improve a high-performing sales administration and processing team? If you enjoy managing people, building capability, and driving smarter processes-while still staying close to the detail of quoting, order accuracy and production scheduling-this is a hands-on leadership role with real impact. You''ll have real influence over process, pace and performance in a growing manufacturer with a large modern facility.You''ll own the end-to-end commercial flow from enquiry through to delivery support: ensuring quotes are accurate, orders are processed correctly, and schedules are aligned with production capacity. Just as importantly, you''ll coach and develop the team, embed best practice, and lead continuous process improvement-working to documented ISO9001 procedures and KPIs.What you''ll be doingLead, coach and develop the sales office team (work allocation, training, feedback and support)Drive a customer-first culture and consistent service standards across the teamImprove processes to reduce errors, speed up turnaround and increase on-time delivery performanceOversee enquiries through to delivery support: quote order schedule dispatch readinessProduce accurate, commercially sound quotations aligned to customer requirementsMaintain data integrity and follow-up discipline in Winman ERP and Capsule CRMManage order processing, invoice sweeps, call-offs and ..... full job details .....