Sales Order Processor

Customer Service Administrator. Bury. -28k - -30k doe - parking and 25 days hol + BH''s!

An experienced Customer service professional is required to join a successful and expanding firm based at their spacious, modern offices in Bury. Duties will include;

• Processing customer orders onto CRM system via phone and email
• Investigating and resolving queries and complaints
• Checking stock availability, lead times, prices and arranging deliveries
• Liaising with other departments to ensure the efficiency of the customer experience
• Being involved in team meetings to discuss and analyse customer feedback surveys and take action on any findings where improvements could be made
• On occasion, you may be required to visit clients ( driving an advantage )

To be successful, you will have previous/recent order processing experience, be familiar with CRM systems, have excellent communication skills and be a strong team player.

Please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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