Sales Order Administrator

We are working with our client to help recruit a Sales Order Administrator.

The position involves being on the forefront of customer services, talking to clients, taking orders, processing them and giving a continuous support role in the whole process.  Our client is looking for a dynamic person who is able to work in a small team but being able to be work independently as well.

The Role

As a Sales Office Administrator, you'll be at the heart of the sales operations, ensuring  customers receive exceptional service. You'll be responsible for:

• Order Management: Processing sales orders and coordinating delivery schedules to meet crucial deadlines.
• Customer Support: Resolving customer queries, managing returns, and providing outstanding support that keeps our customers coming back.
• Sales Growth: Working with customers to understand their needs and promote complementary products and special offers, helping to shape their product mix and maximise sales.
• Collaboration: Working closely with our sales representatives, accounts, and operations teams to resolve any issues and ensure a smooth process for our customers.

You'll be part of a friendly, knowledgeable team that values collaboration and getting the job done. If you're someone who is self-motivated, organised, and eager to grow, you'll fit right in.

Skills & Experience:

• Exceptional communication skills with a talent for building rapport with customers and colleagues.
• A track record of learning new products and understanding their applications.
• Experience in a product-based industry is a must.
• A self-motivated, organised, and proactive approach to your work.
• A keen interest in continuous improvement and a drive to learn and grow with the company.
• Proven ability to maximise sales and profitability through upselling.

If you have experience in a sales or administrative role and are ready to take on a new challenge in a supportive environment, we would love to hear from you.

Hours of work 9am-5pm Monday to Friday.

If this is you then send your CV to me immediately.