Sales Operations Manager - Diving Supplies

Sales Operations Manager - Diving EquipmentLocation: HuddersfieldSalary: 33,000 - 37,000 Depending on Experience + Bonus Structure Hours: Full Time 37.5 Hours per Week; Monday - Friday 9am - 5pm Stafflex are working with a specialist diving equipment supplier who are seeking a commercially driven and operationally strong Sales Operations Manager to lead the retail and distribution activities.This is a hands-on role, overseeing daily operations, inventory control, order fulfilment and supplier coordination, while actively driving sales performance and revenue growth. You will be responsible for the full customer journey from first enquiry through to after-sales support and service.The role also includes responsibility for overseeing dry suit repairs, ensuring high technical standards, efficient turnaround times and clear communication with customers. Being involved in a smaller operation, you will coach, support and manage performance to deliver excellent customer service and meeting sales targets.This position would suit a proactive supervisor or manager with strong organisational skills and you must have a genuine interest or background in diving equipment and technical products. Key ResponsibilitiesSupervise day to day retail and warehouse operationsOversee order fulfilment, shipping, receiving and inventory accuracyMonitor stock levels and coordinate replenishment with suppliersImprove operational workflows to increase accuracy, efficiency and reduce costsTrack KPIS ..... full job details .....