Sales Operations Executive (12 month FTC)

Who we are and what we do

About Hachette UKHachette UK is a creative powerhouse and the UK''s second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.We''re made up of 11 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We''re also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder and Stoughton; Headline; Quercus; Octopus, and Bookouture. They publish fiction and non-fiction in digital, audio and print format, from the world''s best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O''Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children\''s Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools.Hachette UK is part of Hachette Livre, the world\''s third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the-art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland.It\''s an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK\''s creative industries.What you\''ll be doing

Join one of the UK’s leading publishing groups in a role that sits at the centre of a fast-moving and collaborative team. As a Sales Operations Executive, you’ll support eight of Hachette’s twelve publishing divisions, working closely with Sales, Inventory, Finance, and Distribution to help ensure our books reach retailers and readers smoothly, efficiently, and on time.This is a 12-month fixed-term contract offering a brilliant opportunity to gain hands-on experience within a highly skilled department. You’ll be involved in a wide range of operational activity, gaining insight into how publishing and the supply chain works behind the scenes and building confidence in managing the processes that are essential to getting books into readers’ hands.Key Responsibilities include:Managing order processing across multiple divisions, supporting a wide range of UK Key Account customers.Partnering with key account managers, inventory teams, finance, and operations to keep things running smoothlyMonitoring invoicing and ensuring accuracy across all transactionsValidating and approving spend, returns, pricing claims, and retrospective discounts with precision and careManaging internal tracking tools to ensure operational accuracy and consistency across divisionsWho we are looking for

We’re looking for a confident communicator and natural collaborator who thrives in a detail-driven environment. You’ll be someone who enjoys solving problems, building relationships, and making processes better.You’ll bring:A proven ability to work cross-functionally with teams like Inventory, Finance, Accounts Payable, Commercial, and ProductionExperience managing processes related to discounts, returns, and customer spendConfidence managing a busy workloadStrong numeracy and financial literacySolid Microsoft Excel skills (advanced knowledge is a plus)What we offer

Our staff are our greatest asset, and our benefits reflect this:28 annual leave days per year, increases to 29 days after 2 years\'' service and goes up to 30 days after 5 years\'' (+ bank holidays)Generous pension schemesRent deposit loans2 community days per yearSummer hours (finishing at 1pm on Fridays during the summer months)Retail discounts through Hachette rewardsCycle to Work schemeEye care vouchersWide-ranging training libraryDevelopment programmes (including mentoring)Up to 70% off book purchasesA charity bookshelf12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networksSeason ticket loansAnd much more!The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week.Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit ..... full job details .....