Sales Office Administrator

Sales Office Administrator Location: Ryders Green, West Bromwich B70 0AN Salary: Competitive, DOE Hours: 35 hours per week, Monday Friday, 9am 5pm. Contract: Full time, permanent. About us Tennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700''s when the company was founded in Glasgow, Scotland. Today we are distributors for some of the world''s major chemical companies stocking over 2500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC''s) and bulk road tanker quantities We are currently looking for a Sales Office Administrator to join our West Bromwich depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude. The successful candidate would be the direct point of contact for our customers ensuring all requirements and orders are fulfilled in accordance with our Quality system. As our Sales Office Administrator you will be responsible for: Inputting customer orders received via telephone and email Dealing with customer queries and complaints Following up sales enquiries using appropriate methods Communicating, liaising and negotiating effectively with customers Producing Certificates of Analysis / Certificates of Conformity and exchange notes when required Receiving and directing all incoming calls Completing a range ..... full job details .....