Sales Office Administrator

Overview

Sales Office Administrator | Ferndown | £28,000Are you an organised and customer-focused administrator with a passion for delivering excellent service? Do you enjoy working in a fast-paced, technical environment where accuracy and communication are key? This is a fantastic opportunity to join an innovative engineering business who are leaders in their field. As a Sales Office Administrator, you''ll play a pivotal role in supporting customers, processing sales, and ensuring smooth project delivery across domestic and international markets.Benefits

25 days holiday (+ Bank Holidays)Life insurance schemeEmployee assistance programmeSalary sacrifice options6% contribution pension schemeCompany sick pay schemeAdditional bonuses and cash incentivesFree onsite parkingResponsibilities

Processing quotations, order entry, order acknowledgements and invoicesManaging a live pipeline of sales opportunities and following up on leadsPreparing costings and pricing using internal tools to support margin goalsUsing the Progress Plus MRP system for order processing, reporting, and delivery trackingCoordinating with production, engineering and quality teams to meet customer expectationsSupporting project delivery from enquiry to shipment, including export documentationCommunicating with customers via phone, email, video conferencing and occasionally in personExperience and Skills

Previous experience in a sales support, customer service or administration role, ideally in engineering or manufacturingProficiency in Microsoft Office (Excel, Word) and CRM systemsStrong written and verbal communication skillsA methodical and organised approach with excellent attention to detailFinancial awareness with an understanding of pricing and marginA basic understanding of engineering principles (advantageous but not essential)How to Apply

If you''re ready to take the next step in your career, we want to hear from you. Apply today with an up-to-date CV or call Ellie at Rubicon for more ..... full job details .....