Sales Membership Manager - London

Virgin Active are committed to changing people''s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Sales Membership Manager to join our Club teams, to support in the management of our clubs. As an Sales Membership Manager, you will lead the Experience Team to deliver outstanding members'' and prospects'' experience daily, exceeding expectations and fostering loyalty. The Role Having direct accountability and responsibility for leading the Experience team, ensuring the club is fully staffed to deliver exceptional service and meet daily budgets. Guaranteeing prompt handling of all membership inquiries, overseeing any necessary escalations. Managing membership administration, maintaining accuracy and GDPR compliance. Being accountable for all sales for your assigned club, ensuring all sales budgets are achieved, including volume, revenue and sales mix, junior memberships and joining fee budgets. Monitor and track all membership results and activity levels on a daily, weekly and monthly basis by using the systems and tools provided Produce accurate, transparent reports and analysis as required by General Manager, Regional Business Director ..... full job details .....