Sales Manager - Retail

I am currently recruiting for a well-known high end retail business based in the Sharston area. This role is looking for someone with experience in Sales working with giftware/high end retail. My client is a leader in creative greetings and giftware, is seeking an experienced and dynamic Sales and Partnership Lead for their trade business . This strategic and hands-on position will report directly to the Creative Director/Owner and form a key part of the senior leadership team, working alongside the Finance Director, Senior Buyer/Merchandiser, and Head of Production. The Sales and Partnership Lead will be responsible for driving sales growth, managing and developing our sales team, and strengthening our house accounts, particularly in London, during an exciting period of transition and opportunity. Key Responsibilities Team Management:Lead, motivate, and support the sales team, directly managing the Sales and Admin Executive and Sales Executive. Conduct twice-weekly virtual ''water cooler'' calls when working remotely, ensuring engagement, alignment, and high performance. Sales Process Implementation: Develop, implement, and maintain robust sales processes and procedures to streamline operations, enhance customer experience, and drive sales effectiveness. Sales Agent Management:Oversee the transition away from the London sales agent, ensuring minimal disruption to business continuity. Build and nurture strong relationships with key London house accounts and manage ..... full job details .....