Sales Manager

Sales Manager

Burton on Trent

-53,000 - -55,000 DOE, Plus Company Car & Bonus

We are seeking an experienced and commercially driven Sales Manager to join a dynamic and fast-paced sales team. Reporting directly to the Sales Director, you will play a key role in managing and developing relationships with customers, ensuring high levels of service, performance, and customer satisfaction.

This is a highly visible, customer-facing role requiring strong commercial awareness, resilience, and the ability to operate effectively under pressure.

Description of the role:

• Manage and maintain key customer relationships, ensuring strong commercial outcomes.
• Oversee market coverage tools and ensure data accuracy and reporting effectiveness.
• Take ownership of CRM processes, including data management and reporting
• Collaborate cross-functionally with R&D and Quality teams to meet customer requirements and timelines.
• Support audit processes (including IATF and external audits)
• Monitor and manage customer satisfaction, including dispute resolution.
• Analyse new product quotations and support commercial decision-making.
• Manage stock availability and participate in internal planning meetings.
• Attend and contribute to customer meetings, including commercial and engineering discussions.
• Maintain and report on market share data.
• Support product updates in line with regulatory or legislative changes
• Deliver a consultative approach to strengthen customer relationships and commercial performance.
• Lead sales negotiations and provide accurate, timely information to customers.
• Gather and utilise customer insights to inform business strategy.

About you:

• Proven experience in a customer-facing role within a large commercial environment
• Background in the automotive or tyre industry is essential.
• Strong understanding of sales processes and market analysis
• Excellent communication, presentation, and negotiation skills
• Strong financial and commercial acumen (e.g. P&L, margins)
• Highly analytical with the ability to interpret data and trends.
• Self-motivated with strong organisational skills
• Resilient, adaptable, and solution-focused
• Able to build and maintain strong internal and external relationships.
• Proficient in IT systems, particularly Excel and CRM tools
• Full UK driving licence
• Willingness to travel and stay overnight when required.

If you thrive in a fast-paced, customer-facing environment and want to take ownership of key relationships, this could be the perfect opportunity for you!