£26325 - £28500 per annum
About the Role
The Sales & Installations Administrator role in Nuneaton supports both the sales and fitting teams, serving as the primary link between clients and installers. Duties involve coordinating installation appointments, handling telephone and email queries, and maintaining precise records within internal systems. Candidates should possess strong organisational abilities, scheduling proficiency, and clear communication skills. Previous experience in glazing, doors, windows, or construction is beneficial. This full-time position offers a salary between £26,325 and £28,500 per annum. Working patterns are standard office hours, with responsibilities including monitoring schedules, resolving alterations, and supporting daily administrative tasks. The role requires a proactive approach to problem-solving and accurate data entry.
Sales & Installations Administrator
Overview
We are seeking an organised and proactive Sales & Installations Administrator to support our Sales & Installations Teams. The successful candidate will be responsible for scheduling installations and acting as a key point of contact between customers and fitting teams. Previous experience within the glazing, door and window, or wider construction industry is highly desirable.
Key Responsibilities
- Coordinate and schedule installation appointments efficiently
- Communicate with customers and fitting teams via telephone and email
- Support the Installations Team with day-to-day scheduling and administration
- Monitor installation schedules and resolve any issues or changes
- Maintain accurate records using internal databases and spreadsheets
- Ensure a high level of customer service at all times
- Previous experience in the glazing, door and window, or construction industry preferred
- Strong telephone manner and confident communication skills
- Ability to multitask and manage changing priorities
- Comfortable working unsupervised and using own initiative
- Able to work effectively under pressure
- Excellent organisational skills with strong attention to detail
- General administrative experience, including databases, spreadsheets, Microsoft Word and Outlook
- Adaptable and flexible approach to work
- Reliable, professional and customer-focused
- Strong problem-solving skills
- Competitive salary, dependent on experience starting at £13.50/hour
- Full-time, permanent position 8.30am-4.30pm Monday to Friday
- Company workplace pension scheme
- Paid 21 days holiday entitlement plus Bank Holidays
- On-the-job training and ongoing support
- Opportunity to develop within a growing and established company
- Supportive team environment
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