Sales Executive

Our client is looking for a Sales Executive to join their team and play a key role in driving customer engagement. This is a fantastic opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships that lead to measurable sales success. Working in close partnership with the Field Sales team, the Sales Executive will engage with customers through multiple virtual channels to understand their needs, promote relevant products, and ultimately drive revenue growth. You''ll be instrumental in delivering an exceptional customer experience and ensuring long-term retention.ResponsibilitiesCustomer Engagement Build and maintain strong virtual relationships with both existing and potential customers Understand customer needs to recommend tailored product solutions Collaborate with Business Managers to follow up on leads and develop accountsCustomer Relationship Management Handle inbound and outbound calls to ensure timely order placement Provide product alternatives when needed and resolve queries professionally Maintain a high level of customer service throughout all interactionsSales Generation Identify opportunities to upsell and cross-sell based on customer profiles Promote underutilised or new product lines to increase account value Re-engage downtrading or lapsed customers in collaboration with the Business ManagerCommercial Awareness Negotiate within pricing parameters to maximise profitability Use CRM tools (e.g. BIDIQ) to ..... full job details .....