Sales Executive

Our well-established manufacturing client is currently seeking a Sales Executive due to business expansion. Job Title: Sales Executive Job Type: Full Time; Permanent Hours: Monday - Thursday 8am - 5pm / Friday 8am-4pm (Some flexibility available) Salary: £29k - £35k per annum Location: Paignton About the Sales Executive Role: This role serves as the primary point of contact between the company and its customers, ensuring a smooth, professional, and positive experience. The role focuses on communication, issue resolution, relationship management and coordination between internal teams and clients.Key Responsibilities for the Sales Executive: Act as the main contact for customer inquiries, requests, and concerns Provide timely and accurate information about products, services, and processes Upselling to existing and new accounts Calling prospective new clients from warm leads Converting prospects into clients Manage customer communication via phone, email, chat, or in-person meetings Collaborate with internal departments to resolve customer issues efficiently Track, document, and follow up on customer cases in the CRM system Maintain strong relationships with existing customers to support retention Support onboarding of new customers, ensuring they understand processes and expectations Escalate complex issues to the appropriate team and follow through to resolution Gather customer feedback and report trends to leadership Assist with service-level monitoring to ensure ..... full job details .....