Sales Coordinator

Sales Coordinators Location: SurreyJob Type: Full-time and Part TimeHours Available: Monday to Friday 8am to 5pm, 8.30am to 5.30pm and 12.30pm to 5.30pmAre you looking to join a growing business within a friendly and dynamic team? An exciting opportunity has arisen for a dedicated Sales Coordinator to join a vibrant and collaborative Sales team/ This role is pivotal in managing customer interactions, processing quotes and orders with precision and ensuring high-quality customer experience. The Sales Coordinator will play a key role in maintaining commitment to continuous improvement and exceeding expectations.Day-to-day duties of the role:Process quotes and orders through multiple channels efficiently and effectively.Engage in upselling and cross-selling where appropriate.Support with tender quote input Proactively escalate issues and manage customer expectations.Build and maintain strong relationships with customers, getting to know them on a first-name basis.Handle calls and enquiries in line with service level agreements (SLAs).Follow up on quotes and manage the sales inbox.Contact customers for any queries on quotes/orders to ensure accuracy and adherence to company policy.Assist other areas of sales as required and ensure smooth handover of after-sales queries.Contribute to the quote conversion rate by efficiently turning quotes into orders.Required Skills and Qualifications:Essential: Experience in a fast-paced customer service environment.Strong customer service ..... full job details .....